FAQ

The target market of our brand has been continuously developed over the years.

Now, we want to expand the international market and confidently push our brand to the world.

  • About EVBYTE
  • Factory
  • Products
  • Delivery
  • After-sales service
  • Customization
  • Technical Support
  • Reseller
  • Ask for installation

More and more manufacturers of EV charger, EV charging station, EV charging cable in China have realized the importance of the independent ability of research and development since it greatly influences the competitiveness of those manufacturers and enterprises. A self-innovation company is strong in its economic strength, masters core technology for exquisite craftsmanship, accumulates a wealth of technical experiences and development capabilities, and can develop innovative products without relying on other technologies or companies. EVBYTE is one of those companies who have strong abilities to manufacture and develop multiple series of products constantly.

Value-based brand positioning is the one we've been sticking to. It means that our brand EVBYTE has been focus on product quality and benefits. We price the products to be not the cheapest because we only adopt high-quality and well-selected raw materials to manufacture the products. This ensures our products are functional, safe, and reliable. Their long use life and easy maintenance highlight their value of costing customers' less money in replacing or repairing new products. In other words, users can save a lot of money by using valuable products.

Quality is the primary goal of each of our workshops since this leads to the best performance and safety for EV charging stations, EV charger cables, and EV charger connectors.To reach the goals, all products have passed IATF 16949:2016, BSCI, ISO9001, ISO14001, ISO45001, etc.

We have about 300 employees currently.

Our chargers are compatible with all car models on the market.

EVBYTE have own factory located in Guangdong. We have focused on the R&D of new energy electric vehicle charging accessories for 10 years.There are professional engineers and R&D teams to develop and design EVBYTE products.

We can cooperate with customers to carry out related customs clearance procedures and issue corresponding customs clearance materials.

"Our products have been sold in large quantities all over the world. All products have passed relevant certification recognized by the local governments, including but not limited to UL, CE, TUV, CSA, ETL, etc. In addition, we provide standardized product information and packaging methods to ensure that the products fully comply with local customs clearance requirements.

In case of any questions about customs clearance, please contact us in time, we can provide timely and effective assistance."

"Usually within 1-2 working days; for a small number of complex after-sales problems, we may need to spend more time communicating with customers in order to confirm the root cause."

It depends. If it needs to be sent back according to the judgment of our after-sales department, we will ask the customer to send it to our designated locations in various countries so the technical staff can deal with the defective products together.

Yes, EVBYTE can provide customized service regarding our product - EV charger, EV charging station, EV charging cable. In the world of unified products or services, customers have started to look for something different - the products have unique designs, shapes, colors, and so on, so as to enhance their brand awareness. We want your products to be the best and the most unique they can be. Combining the best ideas of our product designers and the best skills of our engineers, we keep your products at the optimum level and make you satisfied.

Based on the internal structure, properties of the product, or other technical reasons, some parts of the product can't be changed or customized very easily. We recommend you contact us and tell us your needs about ev charger, ev charging station, ev charging cable as specifically as possible. Our R&D engineers and product designers will analyze your requirements and make effective plans. Our in-house capabilities can help turn your original ideas or concepts into reality - a final customized product. Since established, we have helped many customers meet the challenges they are faced with by customizing our products.

We can communicate with customers by email, telephone, video conference, etc.

We have a wealth of project experience and have assisted many customers in solving project difficulties. It will make us feel proud if our product solutions are helpful to you.

We welcome new resellers to join us. Please refer to the relevant pages or contact our staff for specific requirements.

EVBYTE provides installation support for EV charger, EV charging station, EV charging cable. We are always proud of our commitment to customer service with post-installation support included. Our product features flexibility and versatility. Some parts of the product can only be integrated and assembled requiring technical support from professionals. Even though you are thousands of miles away from us, we can provide online installation support through video chat for you. Or, we would love to send you an e-mail with a step-by-step installation guide included