After-Sales Service

Service throughout the entire lifespan of your product

Our After-Sales Department will help you if you have any questions or problems – the range of services at your disposal includes everything from start-up to product returns.

If necessary, a member of our staff will be on the site within a very short period of time to work together with you and to take care of your issues and interests. Our employees in after-sales service are not only bottling experts—they are also qualified in many other specific areas. For example, our team includes experienced designers who are pleased to provide any additional packaging suggestions for any specific events.

After-sales Service

THE WARRANTY TIME

Within Warranty period, if under the usage of instruction sheet, any product broken or damage, we will offer the repair service for free or replace for free.

PRODUCTS CAN BE REPLACED

Products can be replaced for free within three years after sale if it cannot use due to the quality problems, in the precondition of non-artificial damage. We will pay for the freight.

BEYOND THE WARRANTY DAYS

Beyond the warranty days, we continue to provide life-long maintenance services mainly for the power supply and some core components.

WARRANTY TIME IS START

Warranty time is start with the date of manufacturer, if any special circumstances, the user, sales agents, manufacturers can negotiate.